Utah Athletics Sends Survey To Utah Football Season Ticket Holders With Potential Changes To 2020 Home Games

Jun 19, 2020, 2:52 PM
People start to file into Rice Eccles Stadium before the start of an college football game against ...
People start to file into Rice Eccles Stadium before the start of an college football game against the Utah Utes and Stanford Cardinal on October 7, 2017 in Salt Lake City, Utah. (Photo by George Frey/Getty Images)
(Photo by George Frey/Getty Images)

SALT LAKE CITY, Utah – The return of college football is still questionable. Will the University of Utah football team compete against their non-conference and Pac-12 opponents as originally scheduled?

Many believe the college football season will take place, however, certain details surrounding the competition are still unknown. Such as, will spectators be allowed into the stadiums to cheer on their beloved universities?

This week, the Utah Athletics Departement sent out a handful of emails to their season ticket holders. The first email requested that they renew their season tickets, despite the possibility that they will not be able to use them. The Athletic Departement stated the money would act as a donation if in-fact, fans are not allowed to attend the upcoming 2020 games.

The second email was sent to only those individuals that renewed their season tickets, they were asked to fill out a survey. Said survey is confidential and will not disclose any information regarding the individual who completes it.

Utah Football Season Ticket Holder Survey

How comfortable are you returning to Rice-Eccles Stadium?

  • Extremely comfortable
  • Comfortable
  • Neither comfortable nor uncomfortable
  • Uncomfortable
  • Extremely uncomfortable
  • I will not be returning to Rice-Eccles Stadium this year

What factors would help you feel more comfortable? (Please rank)

  • Require all fans to wear masks
  • A vaccine
  • Public health regulations being followed (Government, CDC Guidelines etc.)
  • Knowing that mandatory symptom checks are required before entering the stadium
  • Knowing seats, restrooms, common areas are cleaned/sanitized hourly
  • There is nothing that will make me feel more comfortbale
  • Maintaining social distancing protocols
  • Cleaning/sanitizing supplies are made readily available to all fans
  • Other (please specify)

Would you be willing to arrive at Rice-Eccles Stadium at a designated time to reduce lines at the entrance?

  • Yes
  • No

When entering and exiting the stadium, what would be your preference? (Select all that apply)

  • Allow fans to enter/exit at any location, at any time
  • Require specific arrival times based on seat location
  • Require specific portal entrances and exits, based on seat section
  • Other (please specify)

When entering the stadium, what would help you feel more comfortable? (Please rank)

  • Arrival at a specific time
  • Require social distancing between fans entering stadium
  • Require temperature checks
  • Require fans to sanitize and wash hands before entering stadium
  • Require all fans to wear masks
  • Other (please specify)

If any, what are your concerns about coming back into Rice-Eccles Stadium? (Please rank)

  • Public health regulations not being followed (e.g. Government, CDC Guidlines)
  • Fans not adhering to social distancing protocols
  • I don’t have any concerns
  • Returning without a vaccine
  • The stadium not being properly disinfected
  • Re-adjustment to new fan experience
  • It feels unsafe to return to the stadium too early
  • Having in-person interactions with others
  • Sitting too close to other fans
  • Using common areas (restrooms, shops)
  • Ordering food
  • Availability of disinfecting materials or personal protective equipment
  • Other (please specify)

If you have any additional feedback on returning to the stadium, please let us know here.

Where are your seats located?

  • East Side
  • South Side
  • North Side
  • West Side
  • Tower (West Side Suites and Box seats)

How would you feel most comfortable regarding your seats for the 2020 football season? (Please rank)

  • Only allow certain sections to be open
  • Require fans to wear masks during the game
  • Access to disinfection wipes
  • Require one row vacant in between each seating groups
  • Access to hand sanitizer
  • Increased cleaning and sanitization
  • Require ushers to ensure social distancing
  • Require 6 feet separation in the seating bowl from other groups of individuals
  • Require at least one seat to be open on either side between seats
  • Other (please specify)

In trying to maintain social distancing, what would be your preference regarding restrooms? (Please rank)

  • Doors being propped open with designated one-way to enter, one-way to exit signage
  • Increased sanitization of restrooms during game
  • Installing hands-free door openers
  • By section, request that fans access restrooms at designated times throughout the game to encourage social distancing
  • Access to hand sanitizer
  • Require new line formate that encourages social distancing
  • Only utilizing every other stall or urinal
  • Cleared defined line markings to encourage social distancing while waiting
  • Provide additional portable restrooms outside of the stadium that can be accessed during the game
  • Require mask when using restroom
  • Limit number of people inside restroom
  • Other (please specify)

If changes were made regarding food at Rice-Eccles Stadium, what would be your preference? (Select all that apply)

  • Touch-less transactions (no cash or handling credit cards)
  • Specific times to visit food options based on seat section
  • Seat delivery of food via website or app
  • Notification (via website or app) of when your food is ready to be picked up
  • No common areas for condiments, straws, utensils
  • Increased sanitizations of food providers
  • Other (please specify)

How do you want to receive communication about returning to the stadium and game-day instructions?

  • Email
  • Social media
  • Download Mobile App
  • Utah Athletics Website
  • Other (please specify)

How do you plan to travel to football games this year?

  • My personal vehicle
  • Carpool with family or friends in one vehicle
  • Public transportation (Trax)
  • Public transportation (Bus)
  • Ride sharing (Uber, Lyft)
  • Walk
  • Other (please specify)

Lastly, please provide any suggestions on how to make the transition back to Rice-Eccles Stadium easier.

We thank you for your time spent taking this survey.
Your response has been recorded.

Tom Hackett is a Utah and Real Salt Lake Insider for KSLsports.com and host of the It’s Utah’s World Podcast (Utah Football themed) and The Lion’s Den Podcast (Real Salt Lake themed). Follow him on Twitter: @TomCantHackett.

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Utah Athletics Sends Survey To Utah Football Season Ticket Holders With Potential Changes To 2020 Home Games