BYU Sends Survey To Season Ticket Holders With ‘Variety Of Scenarios’ For Home Football Games

Jun 18, 2020, 5:55 PM

BYU Football Fans...

PROVO, UT - OCTOBER 03: Brigham Young Cougars fans cheer during their game against the Utah State Aggies at LaVell Edwards Stadium on October 3, 2014 in Provo, Utah. (Photo by Gene Sweeney Jr/Getty Images )

(Photo by Gene Sweeney Jr/Getty Images )

PROVO, Utah – The COVID-19 pandemic has given all walks of life numerous questions that still need to be answered. Including in the world of college football where BYU is doing everything they can to prepare for a scenario where the pandemic potentially impacts the upcoming 2020 season.

Many believe a college football season will be played this fall, but one of the big unknowns is whether or not fans will be allowed to attend games.

BYU Tickets sent out a survey this week to 5,608 BYU Football season-ticket holders asking for their feedback on any potential changes to attendance during the 2020 season.

The survey started by saying, “As we look ahead to the upcoming football season, and try to anticipate a variety of scenarios regarding home games, we felt it would be helpful to get your thoughts should it become necessary to reduce the seating capacity in LaVell Edwards Stadium.”

Seven questions were then posed to the season ticket holders. Here are those questions in the survey.

BYU Football Season Ticket Holder Survey

When thinking about returning to a stadium environment, how comfortable are you with attending a football game in LaVell Edwards Stadium?

  • I will attend for sure
  • Cautious, but will probably attend
  • I will not attend

If it became necessary to offer you a refund of your season tickets, which of the following options would you prefer?

  • Full refund on the amount I have paid
  • Donate the amount that I have paid to the Cougar Club/Athletics
  • Donate a portion that I have paid to Cougar Club and refund the remainder
  • Apply my full 2020 football payment to the 2021 season
  • Other

If the current schedule changes, how likely are you to keep your season tickets?

  • Very likely
  • Somewhat likely
  • Not likely

If we have to implement a reduced capacity scenario at the stadium, how do we determine priority for selling the restricted seating?

  • Cougar Club level and priority points
  • Years of continuous season ticket purchase
  • Other

If stadium capacity is reduced which option would you prefer?

  • Sell only season tickets to a limited number of fans
  • Sell 2, 3, or 4 game packages so more fans have the opportunity to attend
  • Sell individual games only

When thinking about a reduced capacity scenario, please select the option that you would be most in favor of.

  • I prefer to buy season tickets and come to every game
  • I prefer to attend just some of the games
  • I will come to any game that is made available
  • I am not likely to attend this year

What is your age category?

  • Under 35
  • Age 35-54
  • Age 55 and older

Stats on the survey

Since the survey was sent earlier this week, a BYU Tickets spokesperson said that the open rate of the e-mail survey has been at 67 percent. Out of the individuals who have opened the e-mail, 70 percent have clicked on the survey.

Key Dates leading up to kickoff

Before you know it the 2020 college football season will be here. It’s not far away. Here are some key dates between now and the start of the season.

  • June 22nd: Phase Three of BYU’s multiphase athletic facilities reopening for voluntary workouts
  • July 11th: 8 hours of weight training, conditioning, and film review can begin per week
  • July 22nd: 20 hours of countable athletically related activities per week can begin
  • Early August: Start of Fall Camp
  • September 3rd: First regular season game at Utah
  • September 12th: First home game at LaVell Edwards Stadium against Michigan State

Mitch Harper is a BYU Insider for and host of the Cougar Tracks Podcast (SUBSCRIBE) and Cougar Sports Saturday (Saturday from 12-3 pm) on KSL Newsradio. Follow him on Twitter: @Mitch_Harper.

  • BYU Cougars Scoreboard

  • BYU Cougars Team Leaders

  • BYU Cougars Standings

BYU Cougars


Stephen Hawkins, AP

Big 12 Committed To Title Game Even With CFP Expansion, Changes In League, Yormark Says

Big 12 Commissioner Brett Yormark said his still-evolving conference remains committed to having a championship game.

11 hours ago

BYU Football, Transfer Portal, John Henry Daley...

Mitch Harper

BYU Football Edge Rusher Plans To Enter NCAA Transfer Portal

Defensive end John Henry Daley joins his older brother in exiting the BYU football program.

1 day ago

BYU Basketball, Jaxson Robinson, Mark Pope...

Mitch Harper

BYU Basketball Ascends To Historic Heights In KenPom Ratings

BYU is among the elite programs in college basketball after jumping out to a 7-0 start.

1 day ago

BYU Basketball, Spencer Johnson, Fresno State...

Mitch Harper

Takeaways From BYU’s Dominant Win Against Fresno State

BYU basketball rolls through Fresno State. Spencer Johnson and Jaxson Robinson are among the takeaways.

1 day ago

BYU Basketball, Fresno State, Trevin Knell...

Mitch Harper

No. 19 BYU Crushes Fresno State To Stay Unbeaten

BYU improves to 7-0 on the season after defeating Fresno State.

1 day ago

BYU Women's Soccer, Stanford Cardinal, NCAA College Cup...

Mitch Harper

BYU Women’s Soccer Eliminated By Stanford In NCAA College Cup

No. 1-seed BYU falls to the Stanford Cardinal in Cary, North Carolina.

1 day ago

Sponsored Articles


KSL Sports

Jazz Notes Newsletter: Sign Up Now

Sign up today for the Jazz Notes newsletter. Get insider analysis, game recaps and opportunities to win tickets!

3 kids wearing real salt lake jerseys smiling...

Real Salt Lake

6 Reasons You Need to Experience a RSL Matchday

RSL Games are a great way to spend time with your family with fun activities, good food, and traditions you can only experience at the field.

High angle view of the beautiful Rose Bowl Stadium...

KSL Digital Sales

How to Prepare for the 2023 Rose Bowl

Everything you need to know to plan your 2023 Rose Bowl trip in Pasadena, California. This year, the Utes will face Penn State.


KSL Digital Sales

Notable Moments From The Utah Jazz Season… So Far

At the beginning of the season, the Utah Jazz were second to last. Now they rank in the top 10 teams in the Western Conference.

Football soccer ball on grass field on stadium...

KSL Digital Sales

Everything You Need to Know to Watch the 2022 World Cup

Find out where and when to watch the upcoming games and final match for the 2022 World Cup in Qatar, including where to find live updates.


KSL Sports

KSL Sports Newsletter: Sign Up Now

Sign up today for the KSL Sports newsletter. Get the latest Utah sports news delivered to your inbox.

BYU Sends Survey To Season Ticket Holders With ‘Variety Of Scenarios’ For Home Football Games